Redmi Note 8T Review - Introduction: How the NHS made me decide to get a Xiaomi
Xiaomi has really hit it out of the park over the last few years. Coming from relative obscurity in the West 5-6 years ago, to now being one of the biggest consumer electronics brands in the world. There have been major successes such as the Mi 9T, the Mi A Series, as well as sub-brands like Redmi and Pocophone. They have brought innovation, great features at amazing prices to audiences worldwide.
I have owned a number of Xiaomi devices in the past, from the original Redmi Note to the Mi 9T (Redmi K20). Every time I have been wowed by the design, the features and the value for money.
But… (there is always a but)
MIUI, Xiaomi’s version of Android, is not my favourite android skin (sorry Matteo, I mean distribution). I am not a “Stock” Android purist, I have had many different devices over the years, and things like One UI (from Smasung), LG UX (from, you guessed it, LG), EMUI (from Huawei), and others, each bring their own value and features to each device. I even wrote an ode to Samsung’s old TouchWiz once! (https://www.coolsmartphone.com/2016/08/24/an-ode-to-touchwiz-surprisingly/) and really liked One UI on my (stolen) Galaxy Note 9.
Just for clarification, I say “Stock” in quotes as there is really no such thing: there is the Android Open-source Project (AOSP) on which OEMs build their own experiences, Google included. My personal favourite is Oxygen OS from OnePlus which is fast, configurable and updated regularly.
MIUI is a bit too much for me. It looks and behaves too much like iOS (Apple’s mobile operating system). I think MIUI feels heavy, bloated, and full of unnecessary apps. I couldn’t disable or hide, let alone uninstall, the apps or services I didn’t want in most cases. MIUI 10 on the Xiaomi 9T (Redmi K20) has improved a lot in this space, but basically after using the OnePlus 7 Pro, I just couldn’t deal with MIUI, and so like many of my previous devices it got sold or passed on to someone who would benefit more from it.
I’m not a professional reviewer or influencer at Tech Travel Geeks yet, so companies haven’t sent me stuff to review recently. I have use my hard-earned cash when choosing and purchasing devices. So having made that clear, why did I end up purchasing a Redmi Note 8T?
The reason is my employer, the national institution which is the National Health Service also known as the NHS.
Now before you ask “what in the world of all that is holy in the Linux kernel”, I need to provide you with some context.
The NHS is a cash-strapped organisation, this isn’t big news to nobody. IT support and software vary widely round the country due to the nature of the regional organisation of the NHS and procurement being different and varying between Trusts and Hospitals. This is in part due to limited oversight from the Department of Health when it comes to the day-to-day running of the NHS. In this environment, its not surprising that IT has its challenges. Most machines with desktop operating systems are only just getting updated to Windows 10. Much software in use feels like it could have been written by an 8 yr old with Amiga BASIC, and there are also considerations around legal requirements of Information Governance and patient confidentiality in the mix.
There have been some successes withing the English NHS as well: I would like to give a shout out to Dr Li (https://twitter.com/ywl197) for his work in integrating patient records. There have also been successes in electronic patient observations and even tele-medicine. But these differ from hospital to hospital and do so wildly sometimes.
As a junior doctor, IT support wasn’t really front and centre for me. I was rotating around hospitals frequently, doing night-shifts, all while sitting professional Royal College exams. As long as I could do what i needed to do at work, then that was enough for me. That’s the sort of background to how I got my Lenovo Miix 510 (https://www.techtravelgeeks.com/blog/2018/10/10/the-perfect-travel-laptop-which-doesnt-break-your-wallet) which fulfilled my needs, and I had a desktop computer at home for when i needed to make presentations/write papers and needed a full desktop experience.
Now that I have been a consultant for almost 5 years and am a permanent employee of the NHS, my outlooks on matter have changed. When I look at my friends working in (non-healthcare) companies, i see they get company laptops, company phones, company cars and anything else they need to do their job.
Me? I just have my trusted Lenovo Miix and use whatever phone I own at that point. I could try and get a Trust-certified device, but I’m not sufficiently up the management food-chain for that yet.
I have at many times decided to use multiple devices at once, hence the hashtag #Dr2Phones, but I’m nowhere near our Chief Mobile Opinionist’s levels. This is probably because I’m a tech enthusiast (and seem to have no interest in paying enormous mortgage according to my wife). I like to try out different things and see what form factors and software experiences work for me. Having said that I have never reached the stage where i needed 6 phones (looking at you Matteo).
This all leads me to the situation where my personal phone and SIM card is what I use at work. I’ve always had some reservations about this, but as a Doctor it is what I have been doing for the 17 years. I just get it done. Most of my colleagues are in the same situation, and don’t seem to be having issues around this.
Recently this was now starting to have an impact on my personal life. I found myself replying to work emails when out on a Saturday night with friends or answering clinical queries via a WhatsApp from junior colleagues in the evening.
This situation has ramifications: I find difficulty switching off and detoxing from tech. I also found this was causing disruptions to my family-life and blurring of professional boundaries. Generally, this could have caused trouble.
Therefore at the beginning of this year (and decade), i resolved that it was time to compartmentalise fully. It was time to make a clear separation between my work and personal life. This meant that my personal phone number would be separate from my work number. I tried this on a dual SIM device, but again that was a non-starter as I just kept on getting “dragged back in” as Al Pacino said in The Godfather 3 because notifications still popped up.
I decided it was time for a new smartphone. Unfortunately, my stolen Samsung Galaxy Note 9 had left me severely out of pocket. I could have gone for a carrier provided device and SIM, but I couldn’t seem to find the right fit (is it me or has carrier choice/value in the UK decreased significantly?). Plus I already had another SIM and you always tend to save money buying outright over a couple of years.
As an NHS England Consultant Anesthesiologist what do I need from a work phone? Well, the same things you want from a good travel phone (see what I did there?).
The list is like this:
Good battery life
Descent performance
A reasonable camera (for scanning documents)
A nice screen to facilitate editing files
That’s basically about it. I also want a work device to be inexpensive. I am very conscious that I am lugging around almost £1000 worth of equipment in my bag at work, and security is a problem in some hospitals. I also work in operating theatres where there are communal areas outside the theatres themselves lockers are limited. The whole point of this exercise is to enable me to be contactable, especially in an emergency. There is no point in making the upgrade if your phone is sitting in your tiny locker and not getting used for what it’s for.
I thought of just getting something like the Nokia 1 or current equivalent budget smartphone. Frankly I needed and wanted a bit more horsepower, and whatever I thought of MIUI (Xiaomi’s Android distribution) I knew that Xiaomi was a brand I could trust with quality and security/OS updates rather than other branded devices. Yes I could have gone the whole hog and spent more and got something with enterprise-grade security (e.g. Samsung with Knox, Pixel with the Titan M chip or the recently departed Blackberry KeyNumber device) but the price factor always came back into play. Remmber, this was my own money I was spending.
I shopped around, and came across the Redmi Note 8T. It looked good on paper, the symmetry of having had the first Redmi Note in 2015 and now have the 8th one appealed to my sentimental side… And what I got for £150 astonished me.
This has been a bit of a long intro, thanks for reading all the way here if you made it. I hope the scroll indicator on Tech Travel Geeks caught your eye while you read.
And on that (Redmi) Note (8T), I’ll leave you dangling: Part 2, where I actually review the device, is coming soon to Tech Travel Geeks!
